Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before using MadWords (the "Service"). By accessing or using MadWords, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

1. Eligibility

By using MadWords, you represent and warrant that you are at least 18 years old and have the legal authority to enter into this agreement. If you are accessing the Service on behalf of an organization, you represent that you have the authority to bind that organization.

2. Account Registration

To use MadWords, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3. License to Use

MadWords grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal or business use in accordance with these Terms. You may not use MadWords for any unlawful purpose or in violation of applicable laws.

4. Auto Renewal Subscription

All MadWords subscription plans are processed through Stripe and will automatically renew on either a monthly or yearly basis, depending on the plan selected at the time of purchase. Prior to each renewal, Stripe will issue an email notification to the email address on file.

You may cancel your subscription at any time by logging into your MadWords account and navigating to Account > Billing, by submitting a cancellation request to support@madwords.ai, or by following the cancellation link provided in renewal notification emails from Stripe. Cancellations will take effect at the end of the current billing cycle, and no further charges will be incurred.

MadWords reserves the right, in its sole discretion, to modify, suspend, or discontinue subscription plans, features, or services; adjust pricing; or terminate any subscription at any time, with or without prior notice. In the event of material changes to pricing or plan structure, reasonable efforts will be made to notify you in advance.

5. Refunds

All subscription plans are eligible for a 30 day money back guarantee on the initial charge only. Subsequent charges for renewal periods, as well as payments for additional credits purchased, are non refundable. Refund requests must be submitted in writing to support@madwords.ai within the applicable 30 day period.

6. Acceptable Use

MadWords is designed for creating original, helpful content that serves real audiences. You may use MadWords to generate content for:

• Your own websites, blogs, and publications
• Client projects where you're creating unique content
• Testing and refining content strategies
• Legitimate business and marketing purposes

7. Prohibited Uses

You may NOT use MadWords to:

7.1 Create Spam or Low-Value Content

• Mass-generate thin, low-value pages designed solely to rank in search engines
• Create content farms or spam networks
• Generate hundreds of near-identical articles with minimal variation

7.2 Engage in Scaled Content Abuse

• Publish the same or substantially similar articles across multiple domains
• Create large volumes of content that provides little to no unique value
• Use MadWords output to manipulate search rankings through volume alone
• Generate content that violates Google's spam policies or other search engine guidelines

7.3 Violate Intellectual Property Rights

• Generate content that infringes copyrights, trademarks, or other IP rights
• Plagiarize or closely imitate competitors' content
• Use MadWords to reproduce copyrighted material

7.4 Create Harmful or Illegal Content

• Generate content that is illegal, defamatory, or violates third-party rights
• Create misleading, deceptive, or fraudulent content
• Produce content that promotes harm, violence, or illegal activities
• Generate content for phishing, scams, or malicious purposes

7.5 Misrepresent AI-Generated Content

• Pass off MadWords content as human-written when disclosure is required by law
• Use MadWords to create fake reviews, testimonials, or endorsements
• Generate content that impersonates real individuals or entities

8. Legal Compliance

You are responsible for ensuring compliance with FTC, US attorney general's, EU and all other state, province, national and international laws.

• You must disclose all affiliate relationships as required by the FTC
• MadWords has YMYL safeguards in place, but you are responsible for reviewing each article before publication to ensure all legally required YMYL statements are included
• If you are posting YMYL content, you are required to enable YMYL mode in MadWords or manually add the required legal statements

9. Fair Use Clarification

What matters is:

• Content quality and uniqueness
• Genuine audience value
• Compliance with search engine guidelines
• Ethical content practices

If you have questions about whether your intended use complies with these terms, contact us at support@madwords.ai before proceeding.

10. Usage Monitoring & Enforcement

We monitor usage patterns to detect potential violations, including:

• Abnormally high content generation volumes
• Identical or near-identical content published across multiple domains
• Patterns consistent with spam networks or content farms
• Reports from users or third parties about potential misuse

First Violation:

• Warning and explanation of policy violation
• Requirement to remove offending content
• Temporary account suspension (if severe)

Repeat or Severe Violations:

• Immediate account termination
• Permanent ban from MadWords platform
• No refunds for remaining subscription period
• Cooperation with law enforcement if illegal activity is involved

11. Reporting Misuse

If you believe someone is misusing MadWords to create spam, manipulate search results, or violate these terms, please report it to support@madwords.ai. Include:

• URLs of suspected violations
• Description of the violation
• Any supporting evidence

We investigate all reports and take appropriate action.

12. Intellectual Property

All rights, title, and interest in and to the MadWords Service, including but not limited to software, features, content, and branding, remain the exclusive property of MadWords. These Terms do not grant you any ownership rights in the Service.

13. AI Generated Content Ownership & Usage

MadWords provides AI powered content generation tools. While you may use outputs created through the Service for personal or business purposes, MadWords makes no guarantee that generated content will be original, copyrightable, or free of third party claims.

You are solely responsible for determining whether your use of generated content infringes upon third party rights.

You are legally responsible for all text and images you create using MadWords.

14. Technology & Third-Party Services

MadWords uses advanced AI language models to generate content. While we engineer prompts and add proprietary features, the underlying language models are provided by third-party AI providers.

We make no warranties about the availability or performance of third-party AI services. Service interruptions due to third-party provider outages are excluded from our SLA.

By using MadWords, you agree to comply with our Acceptable Use Policy and the acceptable use policies of our AI providers.

15. Copyright and Trademark Infringement

MadWords disclaims any responsibility for content generated by users that infringes on the rights of third parties, including but not limited to copyrights, trademarks, or trade secrets. You agree not to use the Service to intentionally produce infringing content.

16. Data Privacy and Security

MadWords processes user input and generated output in order to provide the Service. You agree not to submit sensitive personal data, confidential business information, or protected health information into the Service.

Use of the Service is also governed by our Privacy Policy, which explains how we collect, store, and use data.

17. Payment Disputes and Chargebacks

By subscribing to MadWords, you authorize recurring charges via Stripe. You agree not to initiate chargebacks without first contacting support@madwords.ai to resolve the matter. Chargebacks may result in termination of your account and blocking future account signups.

18. AI Commenting Policy

MadWords includes optional tools that allow users to generate and publish comments or replies using AI. By enabling or configuring these features, you acknowledge and agree to the following:

User Control & Consent

All AI generated comments are initiated, reviewed, and approved by you, the user. MadWords never posts comments or content to your website or any external platform without your explicit configuration and consent.

User Responsibility

You are solely responsible for the accuracy, tone, and appropriateness of any AI generated comments published through your account. MadWords provides the technology, but you retain full editorial and legal responsibility for its use.

Compliance with Platform & Anti-Spam Policies

You agree not to use MadWords commenting features to post content that violates any platform's terms of service or applicable anti-spam, advertising, or consumer protection laws (including CAN-SPAM, GDPR, or similar regulations). Automated or bulk posting to third party websites is strictly prohibited unless explicitly permitted by that platform.

Transparency & Ethical Use

Users are encouraged to disclose the use of AI assisted writing when appropriate. MadWords reserves the right to suspend or restrict access to commenting tools if they are used to distribute misleading, defamatory, or spam like content.

No Liability for User Actions

MadWords and its affiliates disclaim any responsibility for AI generated comments or any consequences arising from their publication. All use of these tools is at your own risk and discretion.

19. Service Availability & Uptime SLA

MadWords guarantees 99.99% uptime for all paid plans.

Uptime Calculation

• Measured monthly as percentage of time MadWords platform is available
• Monitored via automated systems checking core application functionality

What's EXCLUDED from SLA (not counted as downtime):

• Scheduled Maintenance — Announced 48+ hours in advance
• Third-Party Service Failures — LLM APIs or SERP providers
• Network and User-Side Issues — Your internet, device, or browser problems
• Beta/Preview Features — Features marked as experimental or in testing

Compensation

If MadWords fails to meet the 99.99% uptime guarantee in any calendar month, you'll receive free bonus words equal to the downtime percentage applied to your monthly word allocation.

Formula: Free Words = Your Monthly Word Allocation × (Guaranteed Uptime % - Actual Uptime %)

How Bonus Words Work

• Contact support to receive your credit
• Available for immediate use
• Can be used beyond your monthly allocation
• Unused bonus words roll over

How to Claim

• Contact support@madwords.ai within 30 days
• Provide date/time of experienced downtime
• We'll verify against our monitoring logs

Maximum Compensation

Total bonus words in any 12-month period cannot exceed 100% of your plan's annual word allocation. This is your exclusive remedy for service availability issues.

20. Export Compliance & International Use

You may not access or use MadWords if you are located in a jurisdiction subject to U.S. or EU trade restrictions, sanctions, or embargoes. You agree to comply with all applicable export control laws when using the Service.

21. Disclaimer of Liability

You are solely responsible for how you use content generated by MadWords. We are not liable for:

• Search engine penalties or ranking losses
• Legal issues arising from your content
• Violations of third-party terms of service
• Any damages resulting from misuse of the platform

MadWords does not provide professional advice of any kind. Generated content should not be relied upon as medical, legal, financial, or other professional advice. You are solely responsible for verifying the accuracy and appropriateness of any content you publish or act upon.

22. Limitation of Liability

To the maximum extent permitted by law, MadWords shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or business opportunities, arising out of your use of the Service.

You are legally responsible for all text and images you create using MadWords.

23. Disclaimer of Warranties

MadWords is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not guarantee that the Service will be error free, secure, or that generated content will meet your expectations.

24. Indemnification

You agree to indemnify and hold harmless MadWords, its affiliates, officers, employees, and agents from any claims, damages, liabilities, losses, or expenses arising from your use of the Service or violation of these Terms.

25. Termination

MadWords may suspend or terminate your account at any time, with or without cause, and without prior notice. Upon termination, your right to use the Service will immediately cease.

26. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Miami, Florida USA, without regard to its conflict of law provisions.

27. Arbitration and Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of MadWords shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) or a similar recognized arbitration body, in accordance with its rules and procedures. The arbitration shall take place in Miami, Florida USA, and the arbitrator's decision shall be final and binding.

By agreeing to arbitration, you waive your right to bring a lawsuit in court (except for matters that may be taken to small claims court) or to have a jury trial.

28. Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and MadWords individually. To the fullest extent permitted by law, no arbitration or proceeding shall be joined with any other, and you waive any right to participate in a class action, collective action, or representative proceeding against MadWords.

29. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid, illegal, or unenforceable provision shall be replaced with a valid and enforceable provision that most closely reflects the original intent.

30. Changes to Terms

MadWords reserves the right to update or revise these Terms at any time. If material changes are made, we will provide notice by email or through the Service. Your continued use of MadWords after changes become effective constitutes acceptance of the revised Terms.

31. Contact Information

If you have any questions about these Terms, please contact us at:
support@madwords.ai

MadWords is a service from Zookaware LLC.
66 W Flagler St Ste 900
Miami, FL 33130